Your technology deserves the best
when it comes to tech support

Protect Your
Investment Today

Remote System Monitoring

Membership Care Plans

Direct Customer Support

Join CO-DA Shield

A new era of support

Complete Remote Support

CO-DA Shield provides a dedicated 24/7 remote troubleshooting team to respond to you around-the-clock.

Prioritized Urgent Response

We have advanced technicians on call from 9am to 10pm, 7 days a week to ensure your needs are met and to prioritize outages.

Preferred Service Labor Rates

Priority, Proactive, and Signature CO-DA Shield Members pay a lower hourly rate for billable services.

Technology Reviews

To make sure we keep your system up-to-date and exceed your expectations, we can send a member of our team out to your home to do a service check-up.

Signature Experience

For our most discerning clients, you'll have front-of-the-line access to quality service and our fastest guaranteed response times for tech support and care!

Rapid Response 24/7

Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.

Prioritized Scheduling & After-Hours Appointments

When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It’s the peace of mind that professional help is available when you need it.

Proactive System Monitoring

Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.

Explore Plans

what our members are saying




What Happens If Your System Goes Down?

The beauty of a well designed network is you don’t see it. It is seamless. However, there is a lot going on behind the scenes. There are a number of devices talking to one another locally and to the internet. Any one of these devices can fail. Problems that may arise could be as simple as an unplugged router or something more complicated such as an interference problem slowing down the network.

In the past, the solution was to send out a technician to track down and fix the problem; an effort that could sometimes take hours. Our member care plans, however, change the game.

Today, our client care plans are comprised of the latest monitoring equipment that will spare you the frustration of trying to track down the source of the problem.

At the core of the Client Care Plan is a remote management tool that allows our technicians to detect, diagnose and resolve certain problems without having to show up at your door. It also includes an annual home automation “tune-up” that is critical to maintaining the system’s overall performance and lifespan.

A Simplified Client Care Plan is a proactive approach to protecting your investment with a sophisticated automation system. The annual cost of the Client Care plan could easily offset the cost of service calls.

The Simplified Client Care plan will save you time and money in two ways: one, by diagnosing and fixing a system problem remotely without sending out a technician, and two, providing us the ability to diagnose the problem remotely, knowing exactly where the problem is and equipped with the tools and/or device to repair or replace it.

Lifestyle Technology that Simplifies and Inspires


A New Era Of Support

Your technology deserves the best when it comes to tech support, and we have made a substantial investment in our service team to ensure you get exactly that.
Essential_ CO-DA Shield
Priority _ CO-DA Shield
Proactive _ CO-DA Shield
Signature_ CO-DA Shield